Advanced Call Center Technologies adding 300 new jobs in Johnson City

Advanced Call Center Technologies, LLC is announcing an expansion of operations in Johnson City, TN that will bring over 300 new jobs to the region. Two new projects with a national consumer finance and mortgage servicing company will require 300 new customer service and collections associates and an additional 15 supervisors and support staff.

Advanced Call Center Technologies (ACT) has had operations in Johnson City for over 8 years. With over 1300 employees ACT is one of the top private employers in the Tri-cities region. Johnson City is the operations headquarters for ACT and they operate contact centers at 3035 Boones Creek Rd. and 2238 East Fairview in Johnson City. ACT has experienced significant company growth over the past three years which has led to the opening of three new contact centers in the U.S. and an increase in job opportunities in all of their locations.

The positions being added in Johnson City are full-time day and evening positions paying $8.00 per hour plus incentives and bonuses. Customer service and collections associates receive paid training and are eligible for the company’s comprehensive benefit package, including medical, dental and vision insurance, paid time off and paid holidays. Qualified candidates will have a high school diploma, at least one year of customer service experience, stable work history, and computer and keyboarding skills.

ACT’s solid growth and continuous expansion provides many promotion and advancement opportunities. Over 80% of their supervisors and managers have been hired internally and some of their site leadership staff have even started out as customer service associates.

Interested candidates can learn more about the jobs and apply online at www.acttoday.com, or they may call the Job Line at (423)283-5023. Candidates may also apply at the ACT Recruiting Center located at 3043 Boones Creek Rd, Suite 102, just 1 mile north of I-26 exit 17, from 8:00AM to 6:00PM, Monday – Friday.

Advanced Call Center Technologies LLC. (ACT), is a performance driven provider of contact center and back office support services. With over a decade of successes, many leading companies in the financial services, communications, and technology industries rely on ACT for proven results managing their customer relationships. ACT has 3400 employees located in six U.S.-based customer contact centers, including 1400 in Johnson City.